Refund policy

Return Window

We accept returns within 30 days of delivery.

Conditions for Returns

• Items must be unused, unwashed, and in original packaging

• Proof of purchase is required

• Decorative items must be returned in resalable condition

Refund Process

Once your return is received and inspected, refunds are issued to the original payment method within 5–10 business days.

Exclusions

• Clearance or final-sale items

• Items damaged due to misuse or improper care

To initiate a return, contact contact@haveliv.com.